Crown Security
 
Contacting Crown Security...

Crown Security System, Inc., has offices and is able to provide security services in the Mid-Atlantic States. Our executive offices are located in Baltimore, Maryland.

2120 North Charles Street
Baltimore, Maryland 21218
  Phone: 410-235-5577
Fax: 410-889-7005
Email: Info@CrownSecuritySystem.com

The Offices are staffed 24 hours a day, 7 days a week. Our dispatch center has the ability to receive calls and reach supervisor and key management almost instantly by using automated computers and advanced cellular and radio communications.


Service:
  • During business hours 9-5 call the office at 410-235-5577 to schedule service calls. Have ready your account number, business name and address.

  • After hours, after 5pm and before 9am, call the same office number 410-235-5577, and have the same information ready and the after hours operator will call the on call service technician with your contact number. The technician will then return your call with his approximate arrival time, walk you through the issue when appropriate and confirm your location and system type.

Customer Service:
  • Customer service requests will be handled during business hours 9-5 Monday through Friday.

Central Station:
  • Have your account number ready along with the business name and address. The Central Station number is 1-800-776-3624. This is the return number for central station alarm calls when a message is left concerning an alarm. Any changes to call lists or inquiries for central station info should be made during business hours (refer to customer service instructions). You may also inquire into our on-line central station services. This service allows a customer to look up open/close info, change a call list and look up alarm history from your internet connection. Contact us at 410-235-5577 for this service to be added to your account.
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